Privacy Policy
Last updated: May 29, 2025
Welcome to Mystical East (“we”, “us”, or “our”). At Mystical East, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at mysticaleast.net or purchase courses from us.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our website or purchase our courses:
a. Personal Information
- Name
- Email address
- Billing and shipping address (if applicable)
- Phone number (optional)
This information is collected during registration or checkout and is used to provide you with access to our courses and customer support.
b. Payment Information
We do not store your full payment details. Payments are processed through third-party services such as PayPal and credit card processors (Visa/MasterCard). These providers have their own privacy policies, which we encourage you to review.
c. Usage Data
We automatically collect certain information about your device and how you interact with our website, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time and date of visits
- Referring/exit pages
This data is collected using tools like Google Analytics and Google Search Console for performance monitoring and service improvement.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our courses and services
- To process transactions and send related communications
- To communicate with you regarding your account or purchases
- To improve and optimize our website and course content
- To comply with legal obligations and resolve disputes
3. Sharing of Information
We may share your information in the following circumstances:
a. With Service Providers
We may share your information with trusted third parties who assist us in operating our website, processing payments, delivering emails, or providing analytics. These parties are contractually obligated to protect your data and only use it for the specific purpose for which it was shared.
b. For Legal Compliance
We may disclose your personal information if required by law, regulation, court order, or other governmental authority.
4. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage.
- Cookies: Small text files stored on your device.
- Google Analytics: Used to understand how users interact with our site.
- Third-party tools: Such as Google Fonts, reCAPTCHA, etc.
You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the website.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
While we strive to protect your data, we cannot guarantee its absolute security.
6. Your Rights Regarding Your Personal Data
Depending on your location, you may have the following rights:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: You may request correction of inaccurate information.
- Right to Erasure: You may request deletion of your personal data under certain conditions.
- Right to Restriction: You may request restriction of processing under certain circumstances.
- Right to Object: You may object to the processing of your data.
- Right to Data Portability: You may request your data in a structured, commonly used format.
To exercise any of these rights, please contact us at sarol@mysticaleast.net.
7. International Data Transfers
Your information may be transferred to and processed in countries other than the one in which you reside, including China, where Mystical East is based. By using our services, you consent to such transfers.
We take steps to ensure that your data remains protected in accordance with this Privacy Policy.
8. Children's Privacy
Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected such information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date at the top of this policy.
We recommend that you review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: sarol@mysticaleast.net
Thank you for trusting Mystical East. We appreciate your interest in Chinese culture and are committed to keeping your information safe.